{"id":5518,"date":"2024-12-28T04:30:52","date_gmt":"2024-12-28T04:30:52","guid":{"rendered":"https:\/\/lovemap.co.nz\/?page_id=5518"},"modified":"2025-03-30T00:21:46","modified_gmt":"2025-03-30T00:21:46","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/lovemap.co.nz\/?page_id=5518","title":{"rendered":"Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5518\" class=\"elementor elementor-5518\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0e8fa e-flex e-con-boxed e-con e-parent\" data-id=\"ac0e8fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38b9a75 elementor-widget elementor-widget-spacer\" data-id=\"38b9a75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03e5580 e-flex e-con-boxed e-con e-parent\" data-id=\"03e5580\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2d8a8 elementor-widget elementor-widget-heading\" data-id=\"7a2d8a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45f583d e-con-full e-flex e-con e-child\" data-id=\"45f583d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8352c6 elementor-widget elementor-widget-spacer\" data-id=\"d8352c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddcc3c4 e-flex e-con-boxed e-con e-parent\" data-id=\"ddcc3c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04c30aa elementor-widget elementor-widget-text-editor\" data-id=\"04c30aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SHIPPING POLICY<\/h3><p>Below are the terms and conditions that make up our Shipping Policy.\u00a0<\/p><hr \/><h4><strong>Shipment Processing Time<\/strong><\/h4><ul><li><strong>Unframed prints<\/strong> are typically shipped within 4<strong>\u20136 working days<\/strong>.<\/li><li><strong>Framed prints<\/strong> are usually shipped within 6-8<strong>\u00a0working days<\/strong>.<\/li><li>Orders are not processed or shipped on weekends or public holidays.<\/li><li>These timeframes depend on the required number of revisions once your Love Map has been made.<\/li><\/ul><p>During periods of high order volume, shipments may be delayed by a few days. Please allow extra time for delivery. If a significant delay occurs, we will notify you via email.<\/p><hr \/><h4><strong>Shipping Rates &amp; Delivery Estimates<\/strong><\/h4><ul><li><p>Shipping charges for your order will be calculated and displayed at checkout, along with an estimated delivery time.<\/p><ul><li>Delivery time estimates apply to the <strong>shipping time only<\/strong> and are in addition to the processing time listed above.<\/li><li>These estimates are guidelines and not guaranteed delivery times.<\/li><\/ul><\/li><li><p><strong>Please Note<\/strong>: We do not ship to PO Boxes, APO, FPO, or DPO addresses.<\/p><\/li><\/ul><hr \/><h4><strong>Shipping Options<\/strong><\/h4><p>For certain products and locations, we may offer <strong>standard, untracked shipping<\/strong>. If you select this option, please note that it is entirely at your risk, as we cannot take responsibility for products lost in transit.<\/p><hr \/><h4><strong>Shipment Confirmation &amp; Order Tracking<\/strong><\/h4><p>Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Tracking information is typically activated within 24 hours.<\/p><hr \/><h4><strong>Customs, Duties, and Taxes<\/strong><\/h4><p>We are not responsible for customs duties, taxes, or fees applied to your order. All charges incurred during or after shipping are the responsibility of the customer.<\/p><hr \/><h4><strong>Damages<\/strong><\/h4><p>If your order is damaged or lost during shipping, please contact us at <strong><a href=\"mailto:hello@lovemap.co.nz\">hello@lovemap.co.nz<\/a><\/strong>.<\/p><ul><li>Retain all packaging materials and damaged goods, as they may be required to process a claim.<\/li><\/ul><hr \/><h4><strong>Support<\/strong><\/h4><p>For any questions or further assistance, please email us at hello@lovemap.co.nz<\/p><hr \/><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab7cdb2 e-flex e-con-boxed e-con e-parent\" data-id=\"ab7cdb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2c5f4 elementor-widget elementor-widget-text-editor\" data-id=\"6a2c5f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Return Policy&nbsp;<\/strong><\/h3>\n<p>At <strong>Love Map <\/strong>we take pride in creating personalised maps that capture your most cherished moments. Since every Love Map is custom-made just for you, we work closely with you throughout the design process to ensure your map is <strong>100% perfect before it is printed and shipped<\/strong>.<\/p>\n<h4><strong>Returns &amp; Refunds<\/strong><\/h4>\n<p>Because our products are personalised and made to order, we <strong>do not accept returns or offer refunds<\/strong> unless there is a <strong>manufacturing defect<\/strong>.<\/p>\n<h4><strong>Damaged or Defective Items<\/strong><\/h4>\n<p>In the rare event that your Love Map arrives with a <strong>manufacturing defect<\/strong> or is damaged during shipping, we are happy to provide a replacement. 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Please allow extra time for delivery. If a significant delay occurs, we will notify you via email.<\\\/p><hr \\\/><h4><strong>Shipping Rates &amp; Delivery Estimates<\\\/strong><\\\/h4><ul><li><p>Shipping charges for your order will be calculated and displayed at checkout, along with an estimated delivery time.<\\\/p><ul><li>Delivery time estimates apply to the <strong>shipping time only<\\\/strong> and are in addition to the processing time listed above.<\\\/li><li>These estimates are guidelines and not guaranteed delivery times.<\\\/li><\\\/ul><\\\/li><li><p><strong>Please Note<\\\/strong>: We do not ship to PO Boxes, APO, FPO, or DPO addresses.<\\\/p><\\\/li><\\\/ul><hr \\\/><h4><strong>Shipping Options<\\\/strong><\\\/h4><p>For certain products and locations, we may offer <strong>standard, untracked shipping<\\\/strong>. 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All charges incurred during or after shipping are the responsibility of the customer.<\\\/p><hr \\\/><h4><strong>Damages<\\\/strong><\\\/h4><p>If your order is damaged or lost during shipping, please contact us at <strong><a href=\\\"mailto:hello@lovemap.co.nz\\\">hello@lovemap.co.nz<\\\/a><\\\/strong>.<\\\/p><ul><li>Retain all packaging materials and damaged goods, as they may be required to process a claim.<\\\/li><\\\/ul><hr \\\/><h4><strong>Support<\\\/strong><\\\/h4><p>For any questions or further assistance, please email us at hello@lovemap.co.nz<\\\/p><hr \\\/><p>\\u00a0<\\\/p>\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Arial\",\"typography_font_size\":{\"unit\":\"px\",\"size\":17,\"sizes\":[]}},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false},{\"id\":\"ab7cdb2\",\"elType\":\"container\",\"settings\":[],\"elements\":[{\"id\":\"6a2c5f4\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<h3><strong>Return Policy&nbsp;<\\\/strong><\\\/h3>\\n<p>At <strong>Love Map <\\\/strong>we take pride in creating personalised maps that capture your most cherished moments. Since every Love Map is custom-made just for you, we work closely with you throughout the design process to ensure your map is <strong>100% perfect before it is printed and shipped<\\\/strong>.<\\\/p>\\n<h4><strong>Returns &amp; Refunds<\\\/strong><\\\/h4>\\n<p>Because our products are personalised and made to order, we <strong>do not accept returns or offer refunds<\\\/strong> unless there is a <strong>manufacturing defect<\\\/strong>.<\\\/p>\\n<h4><strong>Damaged or Defective Items<\\\/strong><\\\/h4>\\n<p>In the rare event that your Love Map arrives with a <strong>manufacturing defect<\\\/strong> or is damaged during shipping, we are happy to provide a replacement. 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